Privacy Policy

Overview

MOGA Technologies respects your privacy. This notice explains how we handle personal data collected through our website, quotation forms, email, WhatsApp and other business communications. It is intended to support our obligations under applicable Malaysian data protection law, including the Personal Data Protection Act 2010 [Act 709], as amended.

For this website, MOGA Technologies acts as the organisation responsible for deciding how personal data submitted to us is used for our business purposes.

Personal data we may collect

• Name and company or business name.
• Telephone number, email address and preferred contact method.
• The service you are interested in, budget range and project requirements.
• Information you choose to include in quotation requests, support messages or other communications.
• Technical and security information that may be generated when the website is accessed, such as basic server logs, IP address, browser information and timestamps.
• Project, billing, support or account information where you later become a MOGA Technologies client.

Please avoid sending sensitive personal data that is not necessary for your enquiry or project.

How we use personal data

• To respond to enquiries and prepare quotations or proposals.
• To understand project requirements and recommend suitable services.
• To communicate about projects, payments, support, renewals or service matters.
• To provide, administer and improve websites, software, hosting and related services.
• To maintain business, financial, security and support records.
• To protect our systems, prevent misuse and investigate technical or security issues.
• To comply with applicable legal, regulatory, accounting or contractual requirements.

We do not sell personal data to advertisers.

Sharing and service providers

We may disclose personal data only where reasonably necessary for the purposes described above. This may include hosting or cloud providers, email or communications providers, payment or accounting providers, professional advisers, technical contractors working for MOGA Technologies, or public authorities where disclosure is required by law.

If you choose to communicate through a third-party service such as WhatsApp, that provider processes information under its own terms and privacy practices.

Where technology providers process information outside Malaysia, we will take reasonable steps appropriate to the service and applicable law when arranging that processing.

Security and retention

We use reasonable administrative and technical measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet-based system can be guaranteed to be completely secure.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, provide support, or meet legal and accounting obligations. Data that is no longer required may be deleted, anonymised or securely archived as appropriate.

Your choices and rights

Subject to applicable Malaysian law and any permitted exceptions, you may contact us to request access to personal data we hold about you, ask for inaccurate information to be corrected, raise a concern about how your information is handled, or withdraw a consent or communication preference where applicable. Other rights available under applicable data protection law may also apply depending on the circumstances.

We may need to verify your identity before acting on a request.

Cookies and analytics

The public MOGA Technologies website does not currently use advertising or behavioural tracking cookies. Essential technical storage may be used where required for secure website administration. If analytics, advertising pixels or other non-essential tracking technologies are introduced in the future, this notice and any required consent mechanism will be updated.

Contact us about privacy

For privacy questions or requests, contact MOGA Technologies:

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be published on this page with an updated date.

Gambaran keseluruhan

MOGA Technologies menghormati privasi anda. Notis ini menerangkan cara kami mengendalikan data peribadi yang dikumpulkan melalui laman web, borang sebut harga, e-mel, WhatsApp dan komunikasi perniagaan lain. Notis ini bertujuan menyokong kewajipan kami di bawah undang-undang perlindungan data Malaysia yang berkenaan, termasuk Akta Perlindungan Data Peribadi 2010 [Akta 709], sebagaimana dipinda.

Data peribadi yang mungkin kami kumpulkan

• Nama dan nama syarikat atau perniagaan.
• Nombor telefon, alamat e-mel dan kaedah hubungan pilihan.
• Perkhidmatan yang diminati, julat bajet dan keperluan projek.
• Maklumat yang anda pilih untuk dimasukkan dalam permintaan sebut harga, mesej sokongan atau komunikasi lain.
• Maklumat teknikal dan keselamatan seperti log pelayan asas, alamat IP, maklumat pelayar dan cap masa.
• Maklumat projek, bil, sokongan atau akaun sekiranya anda menjadi pelanggan MOGA Technologies.

Cara kami menggunakan data peribadi

• Menjawab pertanyaan dan menyediakan sebut harga atau cadangan.
• Memahami keperluan projek dan mencadangkan perkhidmatan yang sesuai.
• Berkomunikasi mengenai projek, bayaran, sokongan, pembaharuan atau perkhidmatan.
• Menyediakan, mentadbir dan menambah baik laman web, perisian, hosting dan perkhidmatan berkaitan.
• Menyimpan rekod perniagaan, kewangan, keselamatan dan sokongan yang sesuai.
• Melindungi sistem kami serta mematuhi kewajipan undang-undang atau kontrak.

Kami tidak menjual data peribadi kepada pengiklan.

Perkongsian dan penyedia perkhidmatan

Kami hanya boleh mendedahkan data peribadi apabila munasabah diperlukan untuk tujuan yang dinyatakan dalam notis ini, termasuk kepada penyedia hosting atau awan, penyedia komunikasi, pembekal pembayaran atau perakaunan, penasihat profesional, kontraktor teknikal yang bekerja untuk MOGA Technologies, atau pihak berkuasa apabila diwajibkan oleh undang-undang.

Jika anda memilih untuk berkomunikasi melalui perkhidmatan pihak ketiga seperti WhatsApp, penyedia tersebut mengendalikan maklumat mengikut terma dan amalan privasi mereka sendiri.

Keselamatan dan tempoh penyimpanan

Kami menggunakan langkah pentadbiran dan teknikal yang munasabah untuk melindungi data peribadi daripada akses tanpa kebenaran, kehilangan, penyalahgunaan, perubahan atau pendedahan. Tiada sistem berasaskan internet yang boleh dijamin selamat sepenuhnya.

Kami menyimpan data peribadi hanya selama yang munasabah diperlukan bagi tujuan pengumpulan, rekod perniagaan, sokongan, pertikaian atau kewajipan undang-undang dan perakaunan.

Pilihan dan hak anda

Tertakluk kepada undang-undang Malaysia yang berkenaan dan pengecualian yang dibenarkan, anda boleh menghubungi kami untuk meminta akses kepada data peribadi, meminta pembetulan maklumat yang tidak tepat, membuat pertanyaan tentang cara data dikendalikan, atau menarik balik persetujuan atau pilihan komunikasi yang berkenaan. Kami mungkin perlu mengesahkan identiti anda sebelum memproses permintaan.

Kuki dan analitik

Laman web awam MOGA Technologies pada masa ini tidak menggunakan kuki pengiklanan atau penjejakan tingkah laku. Penyimpanan teknikal penting mungkin digunakan apabila diperlukan untuk pentadbiran laman web yang selamat. Jika teknologi analitik atau penjejakan bukan penting ditambah pada masa hadapan, notis ini dan mekanisme persetujuan yang diperlukan akan dikemas kini.

Hubungi kami mengenai privasi

Kami boleh mengemas kini Polisi Privasi ini apabila perkhidmatan, teknologi atau kewajipan undang-undang berubah. Versi terkini akan diterbitkan di halaman ini.